Duke Energy Florida issued Pinellas County estimated times of restoration for the barrier islands following Hurricane Helene.
All customers in these communities who are capable of receiving power will be restored by 11:59pm on Saturday, October 5th, with the majority restored by 11:59pm on Friday, October 4th.
“We understand that having power is necessary for our customers to be able to rebuild and get back on their feet,” said Melissa Seixas, Duke Energy Florida state president. “Our crews continue to work tirelessly to meet our estimated times of restoration in order to help our customers and their families move forward with recovery.”
The following are the estimated times of restoration from Duke Energy Florida for Pinellas County:
North Barrier Island
- Clearwater Beach – Friday, October 4th at 11:59pm
- Belleair Beach – Friday, October 4th at 11:59pm
- Belleair Shores – Friday, October 4th at 11:59pm
- Indian Rocks Beach – Friday, October 4th at 11:59pm
- Town of Indian Shores – Friday, October 4th at 11:59pm
Middle Barrier Island
- Town of Redington Beach – Friday, October 4th at 11:59pm
- Town of N. Redington Beach – Friday, October 4th at 11:59pm
- Town of Redington Shores – Friday, October 4th at 11:59pm
- Madeira Beach – Saturday, October 5th at 11:59pm
South Barrier Island
- Treasure Island – Saturday, October 5th at 11:59pm
- St. Pete Beach – Friday, October 4th at 11:59pm
“We will continue to be easily accessible and maintain an open line of communication with our customers even after their power is restored,” said Melissa Seixas, Duke Energy Florida state president. “After such extensive destruction, many communities face a lengthy and trying recovery process, but we are here to help and will be with them every step of the way.”
Duke Energy Florida has mobilized customer care units in severely impacted areas. Company representatives will be onsite to answer questions and provide account assistance. They will be available in the following locations on Friday, October 4th:
Madeira Beach City Hall
- 300 Municipal Drive, Madeira Beach, FL 33708
- 8am-5pm
Tampa Bay Beaches Chamber
- 6990 Gulf Boulevard, St. Pete Beach, FL 33706
- 8am-5pm
Sheraton Sand Key Resort
- 1160 Gulf Boulevard, Clearwater Beach, FL 33767
- 8am-5pm
Daystar Life Center of Citrus County
- 6751 W. Gulf to Lake Highway, Crystal River, FL 34429
- 9am-2pm
Customers who have damage to the electrical service that serves their homes or businesses should contact Duke Energy Florida. An onsite visit will be conducted to determine if there is a need to de-energize the property for safety. The customer will then need to contact a licensed electrician to make repairs, followed by the local municipality to schedule an inspection. After the inspection is complete, the customer must contact Duke Energy Florida to request restoration of service.
Customers who need power to rebuild their homes or businesses should contact their local municipality to relay their intent and obtain a 911 address for the property. Then, the customer will need to request that Duke Energy Florida establish electric service on a temporary pole on the property. After an electrician installs a temporary service pole and meter base, the customer must apply to the city or county for an electrical inspection and ensure the municipality sends the inspection to Duke Energy Florida to have electric service connected.
Customers who need assistance paying their utility bills can learn more about programs that may be available to help online or calling 800-700-8744.
For individual estimated times of restoration, customers can use Duke Energy’s Outage Map.
Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.
